Privacy Policy

treatbox is committed to respecting and protecting your privacy. This privacy policy section covers why we gather information about you and what we do with it.

This Privacy Policy does not apply to other websites to which we link. You agree that your use of the website signifies your agreement to this Privacy Policy. If we decide to change our policy, we will revise this page so that all information you may need is in one place. If you do not agree with this Privacy Policy, we cannot recommend that you use this website.

Your personal details

All information provided by you is only used to ensure the best possible shopping experience. All information is strictly confidential. Your personal information will not be shared or modified in any way without your previous permission or consent. We will not use your details for anything other than your orders, relevant treatbox deals and announcements and your account with us.

If you place an order or sign up to a subscription with us, we need certain personal information in order to give you a great treatbox experience. You must provide a name, email, delivery address and financial information such as credit or debit card number. We use this information for payment purposes and to complete your order. If we have trouble processing your order, we will use your contact information; your telephone number is required for shipping purposes in case we need to contact you regarding the delivery.

Please protect your password and other personal information. You may be liable for unauthorised use of our website, as well as have your private information used by others.

If you submit your email address to be added to a mailing list or to subscribe to a treatbox, we will use your email address for the sole purpose of sending you announcements, special offers from treatbox and important website updates that you will need to know about. Every email we send that is not directly about an order will have an unsubscribe option. You can also unsubscribe by sending an email to help@treatbox.com 

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

Protecting your details

To ensure that your shopping experience is safe and secure, treatbox uses Stripe (part of Visa) – a third-party payment system. This encrypts and protects any payment data that you send to us over the internet.

Website Cookies

Cookies are pieces of information which a website transfers to your computer’s hard disk for record-keeping purposes. Cookies help make a website better and more optimised by personalising information for visitors and by storing information about your preferences on our site. The use of cookies is an industry standard, and many major websites use them to provide useful features for their customers such as relevant advertising and deals.

Our policy is only to use cookies to:

  • Identify you
  • Customise our site for you, including relevant deals
  • Help improve navigation

Most browsers are initially set up to accept cookies. If you want, you can set your browser to reject cookies. Doing this however will mean you will not be able to take full advantage of our website if you do so.

We use tracking technology to understand site traffic and customer patterns and use. None of the information collected via tracking technology is personally identifiable information. 

If you have any questions regarding this privacy statement, please contact us on help@treatbox.com